What our Customers say...

Why SERVPRO Testimonials

SERVPRO was great to work with- responsive, professional, competent and polite. Took the stress out of an emergency situation.

The SERVPRO team was extremely helpful with the entire process from assessment of damage, to clean up, rubbish removal, and assistance with insurance claim. SERVPRO field workers were very efficient and did a great job mitigating basement water and mold and took all the necessary safeguards.

The best part of my experience was the service, especially by Jeri Rank who was absolutely fabulous. She was extremely professional and constantly followed up on a timely basis .She always delivered on her promises. When you have had a disaster and are looking for help those are the qualities that you need to help get you by a bad situation as smoothly as possible. She absolutely deserves a raise. I hope that I font need their services anytime in the future but its good to know that if I do I have someone reliable to turn to. 

Guys at SERVPRO were professional and did great work. 

I had the unfortunate luck of needing SERVPRO's services twice in the span of two months and now I won't trust any other company if I found myself in a crisis like this. They were quick, responsive, and did quality work. I cannot thank their team enough! 

After my water main broke, I called SERVPRO to help with the cleanup process. It was the first time anything like this had ever happened to me, and they really did make it "Like it never even happened."

SERVPRO responded quickly when my basement flooded and was onsite in a matter of hours. The crew was extremely knowledgeable, professional, and did excellent work. Put me at easy during a really stressful situation. 

After calling at 1:30am, Mike and his team showed up prompt and ready to go less than 8 hours later. They were very professional and courteous, and helped make the situation less stressful for my wife and I.

I would highly recommend this SERVPRO franchise to any of my friends or colleagues.

SERVPRO of New Hyde Park/ Mineola From Mark


Kudos to SERVPRO.   My Mom had a backup from a sewer line on a recent Sunday. First thing I did was call SERVPRO.They picked up the phone, asked me to get a plumber to open the line, and then call them back. Once I did they were there within an hour, on a Sunday, to clean-up, assess the damage, and put in place the proper remediation equipment.They were courteous, expert, and reasonably priced.  This is a Chamber member I can recommend 100%.

Your production manager, Joe Morton, and his crew came to my house, addressed my water issues, and got the job done!! They were courteous, respectful of my home and very careful handling my belongings. I would highly recommend your service!!! Thank you, T.Stellato

P.S. Joseph Morton is an asset to your company!!!