What our Customers say...

Water Damage Testimonials

Highly Recommend - Jerry and her team were exceptional in helping me coordinate drying out my mother's basement after water got inside. They were super responsive, offered quality suggestions, and quickly got all the resources together THE SAME DAY! Johnny showed up on time, was professional, explained everything clearly, etc. Would use them again in a second!

SERVPRO was great to work with. They handled all of the removal of water and cleanup after our home was flooded due to a water leak on the 2nd floor. Interactions with them were always great, on time, professional, etc.

Would definitely recommend their services for your home

I want to thank Ray and his team for not only doing a great job when my elderly mother had an emergency. Pipe bust in the finished basement and water everywhere. Ray’s team helped us understand the Insurance Process, and worked with the adjuster. I was not able to be by her side but being able to reach out to Ray’s SERVPRO and getting answers, gave me peace of mind to know she was in good hands. Thank you again and I recommend this company to anyone who has an emergency. - Lynn

We had a pipe break in the basement that created severe water damage. SERVPRO of NHP/Mineola took care of everything including providing information to the insurance company. The basement looks like new. Hopefully we do not have another problem in the future, but if we do, we will definitely call SERVPRO of NHP/Mineola.

I had major flooding in my basement a couple of weeks ago & was overwhelmed with the damage it had caused. I didn't know where to begin or what steps to take next. Luckily SERVPRO was highly suggested by my brother who had used their services in the past & had a great experience with them as well. I CANNOT express how RELIEVED I was once I had gotten them on the phone. The owner of SERVPRO walked me through everything thoroughly & let me know to immediately call my insurance which would handle the claim & that was a major relief. He immediately got in touch with his awesome crew & they were here in no time. There was so much work & cleaning up to be done along with disinfecting my entire basement, the removal of water, mold, the damage of my laminate floors which they had to remove completely & the removal of my panels about 2ft. up off the ground all the way around my entire basement. The project manager & his guys went above & beyond to help me get this situation under control. They wasted no time & worked round the clock to get everything taken care of in due time. I was super impressed. They worked neatly, quickly, efficiently & had the best equipment to ensure no more damage or dirt/saw dust would occur to my furniture or basement. They left everything as clean as possible & disposed of all the damage without a trace. Most importantly the crew was very knowledgeable, helpful, respectful & I loved the work they performed. Such a great group of hard working, dependable guys. What an excellent service & company to contact when in need.

SERVPRO came right after a huge rainstorm and started work almost immediately. The crew was polite, professional, efficient, and very knowledgeable. They answered all of my questions and walked me through the cleaning process. Would highly recommend them to help with water damage! 

A good job was done.

Job well done!

The crew worked responsibly and took care at all times.

The young men of the crew were very polite.

Very good job. Will recommend fully.

Kim, I want to let you know I have a home in New York and this past weekend on Sunday, my 4 year old son went to play in his downstairs finished playroom to water everywhere. As you can understand, my wife and I were very upset and did not know what to do. I remember hearing about SERVPRO and called my local branch, NEW HYDE PARK/MINEOLA. The owner Mike Maser spoke with me and in a half hour had a lead tech named Joe Morton and a helper out to my house. I highly recommend them.

Joe & David did an amazing job and represent the highest values of hard work, thoroughness and dedication. THANK YOU!!

They were very professional, helpful and efficient in every way.

Very polite and courteous people.

Fantastic Job!

Good job! Nice workers


There are no recommendations needed, they were prompt, thorough and pleasant.

Frank, Freddy and the entire crew exceeded the hell out of my expectations!